FAQ
Frequently Asked
Questions
Find answers to common questions about our furniture, services, delivery, ordering, and showroom.
01 Where are you located?
Visit us at 8380 Spencer Highway, La Porte, Texas 77571. We’re open seven days a week, and you’re welcome to browse the showroom during regular business hours.
02 What brands do you carry?
Our selection includes brands such as Ashley, Hooker Furniture, Bernhardt, Liberty, IFD, Hinges, Coaster, American Woodcrafters, Chairs of America, Elements, Forty West, and many others. Brand and product availability changes, so contact us if you’re looking for something specific.
03 Do you ship furniture?
Most furniture is available for in-store pickup or local delivery rather than nationwide shipping. Shipping availability can vary by manufacturer, so please call us before ordering if you need an item shipped outside our delivery area.
04 Do you offer local delivery?
Yes. We offer local delivery within approximately 1 to 2 hours of our La Porte showroom; however for larger orders we occasionally deliver as far as 3 1/2 hours away.
The Delivery fees vary based on distance and load size. Deliveries are ground level only; we do not offer upstairs delivery. Call 281-478-4044 for a quote!
05 Do you offer in-store pickup?
Yes. We’ll contact you when your order is ready. Pickup is available during business hours. For large or heavy pieces, call ahead so we can arrange a pickup window when team members are available to help load.
06 How long until my order is ready for pickup?
Most manufacturer orders arrive at our showroom in about 4–5 weeks, although timing varies by brand and item and is not guaranteed. Some showroom inventory may be available for same-day pickup. Call or message us with the item name for the most current estimate.
07 Are all items on your website in stock?
Many items shown online are available to order from our manufacturers warehouses and may not be physically in our showroom. We also carry in-store furniture, décor, and gifts that may not yet appear online. Contact us to confirm current availability.
08 Do you assemble furniture?
Standard furniture assembly is included unless otherwise noted. You may request that an item remain boxed which often makes transportation easier.
09 What is your return or cancellation policy?
Because many purchases are specially ordered from a manufacturer, orders generally cannot be canceled once submitted. Please review your order carefully before purchase. Contact us promptly if there is a problem, and we’ll explain any options available for the specific item and situation.
10 What financing options do you offer?
We offer promotional credit-card financing through Synchrony Home and lease-to-own options through Snap Finance and Progressive Leasing. Approval, terms, and availability vary. Review full details and required disclosures on our Financing page.
11 What payment methods do you accept?
We accept major credit and debit cards. Cash is accepted in store. Available online payment methods are shown at checkout. Approved customers may also use eligible Synchrony Home, Snap Finance, or Progressive Leasing options.
12 What are your store hours?
We are Open 7 Days a Week!
- Monday: 10:00 AM–5:00 PM
- Tuesday–Friday: 10:00 AM–6:00 PM
- Saturday: 10:00 AM–5:00 PM
- Sunday: 12:00 PM–5:00 PM
Holiday hours may vary. Please call us or check our Google listing before visiting on a holiday.
13 Do you offer special items or promotions in store or online?
Yes. The website and showroom may feature different products, promotions, and savings. Our showroom also carries décor, gifts, jewelry, stems, candles, lamps, lighting, and other items that may not be listed online.
14 Can I see items in person before buying?
Absolutely. We don’t have every online item on display, but our La Porte showroom has a curated selection where you can compare finishes, see materials, and get a better feel for quality and scale.
15 I still have a question. How can I reach you?
Call 281-478-4044 during store hours, or use the Facebook and Instagram links below. We’re always happy to help.
Still have a question?
We’re here to help. Reach out to our team during store hours.